# Moderation Review Guide

## Overview <a href="#docs-internal-guid-0f6173da-7fff-31e2-920e-94e3c3401de9" id="docs-internal-guid-0f6173da-7fff-31e2-920e-94e3c3401de9"></a>

Registered ATN users can post reviews for add-ons along with a rating. They can also flag any other user's review for moderation in case they think it's inappropriate.

Reviews flagged for moderation are not immediately removed from the public site. They are added to the review moderation queue.

<figure><img src="/files/AacOQqre7Ij2LJS2o6So" alt=""><figcaption></figcaption></figure>

This queue displays all reviews pending moderation, including their author, content and rating. The text in bold below indicates the reason the user chose to flag that review for.

The *Action* radio buttons provide 3 moderation options for each review:

* **Keep review; remove flags:** The review is OK and should stay public. The moderation flags are removed.
* **Skip:** Don’t moderate that review now (default action). The moderation flags stay.
* **Delete review:** The review is not OK and should be deleted.

Once you've chosen a moderation option for one or more reviews on that page, click on the Process Reviews button for the moderation to apply.

## Review Guidelines

These are the guiding rules we use to moderate user reviews, and developer replies if applicable:

* Delete reviews containing profanity, slander or personal attacks.
* Delete spam reviews.
* Delete any support, feature request or bug reports if that's the only content in the review.
  * Keep reviews that describe functionality of the add-on without making explicit ask for new features or bug fixes.
  * Don’t try to verify any issues described in the rating.
* Delete reviews that only point to "better" add-ons or new compatible versions in external sites.
* Delete reviews that don't provide a useful review of the add-on:
  * Delete review if the content is just "Good", "Bad", "This sucks".
* Delete reviews that contain content unrelated to the add-on being reviewed.
* Flag add-on for review if the rating review suggests that the add-on could be malicious.
* Keep all other reviews


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://addons-reviewer-guide.thunderbird.net/moderation-review-guide.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.